Our Process
Just as in Real Estate, where what is important is location, location, location - In down-sized America what is important is Customer Service, Customer Service, Customer Service.
- Our Customer Service personnel go through extensive training to make spring purchasing by overworked buyers more efficient.
- Our Stock Spring Catalog is considered to be one of the best engineered in the country. Most of our Stock Springs are on hand for same day shipment.
- Our Stock Springs are American Made, bringing higher quality and tighter tolerances than imports, without the additional transportation delays and costs.
- We have developed a Spring Portfolio Management Program. Because we have been controlling our stock spring line inventory for more than a century - we have become spring inventory control specialists. In our program, your springs become a dynamic part of our stock spring control system for as long as they are under contract.
- We institute re-order points, EOQ's, and a true pull system.
- We notify you when quantities are low.
- We send you monthly status reports.
- We now have the experience of many such contracts
- One is for over 250 items
- One is for over 200 items
- Several are over 100 items
- Dozens are for 10-100 items
- And of course many one item contracts covering up to 500,000 pieces exist
- See terms for contracts on Terms Page
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